Amazon Web Services Australia Pty Ltd is seeking a senior transformation leader to drive end-to-end CX transformation programs across APJC, including contact centre modernization, sales transformation, and customer journey redesign. You will guide C-suite discussions, assemble delivery teams, and manage multi-year programs with strategic impact.
You will work from Australia, travel 50%+ to customer sites, and leverage AWS CX, AI/ML, and cloud services to deliver measurable outcomes.
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📌 Senior CX Transformation Leader (APJC) - Multi-Stream Programs (Sydney)
🏢 Amazon Web Services (AWS)
📍 Sydney
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