Job Description

Job Type: Permanent - Full Time

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Location: Sydney CBD

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Job Category: Operations

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Paspaley is an iconic Australian luxury brand that is home to the rarest and most beautiful pearls in the world. We are a leader in contemporary pearl jewellery design, with our distinctive collections available through Paspaley boutiques and eBoutique.

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We are seeking an experienced Logistics Manager to oversee inventory management, distribution centre operations and international logistics activities, ensuring our exceptional products are delivered securely, accurately and efficiently across the business.

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Job Description

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Key Responsibilities

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The Logistics Manager leads the logistics function, ensuring inventory is managed accurately, securely and efficiently while maintaining compliance with company policies, customs regulations and security requirements.

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Logistics & Distribution Centre (DC) Operations

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- Lead all logistics operations including receiving, storage, stock movements, picking, packing and dispatch.
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- Ensure timely replenishment of inventory to boutiques and other business locations to support reliable, on-time supply.
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- Manage workload prioritisation and resource allocation across the logistics team.
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- Maintain operational procedures and controls to ensure accuracy, efficiency and cost control.
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- Drive continuous improvement initiatives that enhance service, productivity and quality.
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Inventory Governance & Compliance

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- Maintain high levels of inventory accuracy across all locations.
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- Ensure all stock transactions and inventory movements are accurately recorded.
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- Investigate and resolve stock discrepancies and inventory variances.
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- Lead stocktake activities and inventory audits.
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- Implement controls that minimise stock loss and inventory risk.
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- Ensure appropriate security controls are maintained for the handling, storage and transportation of high-value inventory.
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International Logistics & Trade Management

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- Manage all import and export activities, including customs clearance and export declarations.
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- Coordinate and oversee all import and export activities with suppliers, customs brokers and internal stakeholders.
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- Ensure compliance with customs regulations & legislation, trade requirements and company policies and procedures.
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- Manage relationships with customs brokers, freight providers and security carriers.
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- Oversee carnet administration, certificates of origin and shipping documentation.
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- Monitor freight expenditure and identify opportunities for cost optimisation.
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- Maintain confidentiality regarding all information encountered, including personal data protection.
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Team Leadership & Stakeholder Management

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- Lead, coach and develop the logistics team.
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- Establish explicit accountability and performance expectations.
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- Develop capability through cross-training and succession planning.
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- Conduct regular performance and development discussions.
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- Foster a culture of ownership, collaboration and continuous improvement.
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- Build strong relationships with boutiques, Merchandise Planning, Product Development, Finance and external service providers.
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- Manage relationships and service agreements with suppliers, couriers, transport providers and insurance partners.
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- Negotiate service contracts and supervise the activity and service level provided by Australian customs brokers.
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- Proactively resolve operational issues and risks.
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Planning, Reporting & Continuous Improvement

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- Provide logistics insights and performance reporting to leadership.
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- Develop and manage monthly forecasts for logistics activity.
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- Manage logistics expenditure and ensure performance remains within budget.
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- Monitor activity through Key Performance Indicators (KPIs) to ensure alignment with business needs.
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- Propose initiatives to improve logistics efficiency, service levels and operational performance.
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- Prepare for approval and update working instructions and operational procedures as required.
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- Support ongoing optimisation of ERP and logistics systems.
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- Develop and maintain logistics reporting and dashboards.
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- Identify and implement process improvements.
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- Standardise procedures and controls across logistics operations.
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About You

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Desired Skills and Experience

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- Minimum 5 years' experience in logistics, supply chain or distribution operations.
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- Proven experience leading and developing operational teams.
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- Strong inventory management, stock control and inventory governance expertise.
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- Experience managing international freight, import/export activities and customs compliance.
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- Demonstrated ability to build and manage relationships with freight providers, customs brokers and key stakeholders.
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- Strong analytical, commercial and problem-solving skills.
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- Excellent planning, prioritisation and communication capabilities.
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- A continuous improvement mindset with a focus on operational excellence.
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- Tertiary qualification in Logistics, Supply Chain, Business or a related discipline, or equivalent industry experience.
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Highly regarded

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- Experience within luxury retail, jewellery, fashion or other high-value inventory environments.
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- Experience with ERP systems, particularly Microsoft Dynamics 365.
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- Knowledge of customs legislation and international trade compliance.
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📌 Logistics Manager (New South Wales)
🏢 Paspaley
📍 New South Wales