Lacoste Australia is seeking a Head of Customer Service to lead a large operational workforce across the state, supporting customers with billing, enquiries and urgent help. This hands-on role combines leadership with real operating accountability.
You will run a 90-seat Contact Centre handling over 300,000 calls a year and oversee the 24/7 response capability, delivering transparent information and timely follow-up for customers at any time of day.
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📌 Head of Customer Service: Lead 24/7 Support (Australia)
🏢 Lacoste Australia
📍 Australia
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