efex in Sydney is seeking a Service Delivery Manager to lead a portfolio of managed clients from our Sydney CBD office. You’ll advance from team leadership to own service performance, SLAs and escalations, partnering with technical and account teams to shape the client experience and drive outcomes.
You will mentor engineers, analyse service metrics and ensure accurate reporting, while fostering robust client relationships. This role offers a clear leadership pathway and local support.
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📌 Sydney-based Service Delivery Leader
🏢 EFEX
📍 Sydney
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