Ciena is seeking a Customer Lead Engineer to act as the primary technical interface for assigned customers, driving issue resolution and network reliability. The role combines customer engagement, advanced troubleshooting, and collaboration with support, engineering, and product teams.
Based in Australia with a focus on Melbourne, the position emphasizes adaptable work environment and opportunities for growth while supporting complex fiber optic transport systems and related technologies.
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📌 Lead Optical Transport Support Engineer (Melbourne)
🏢 Ciena
📍 Melbourne
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