AVIS has been a trusted name in the rental car industry across the Greater Sydney region for decades. AVIS, a part of the 4K Automotive Group, is searching for an experienced Rental Sales Agent to join our experienced team on a Casual basis and assist us in providing exceptional customer service.
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This role requires flexibility to travel between our Revesby, Campbelltown, and Hurstville locations as needed.
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What You'll Do?
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Your key responsibilities will include:
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- Engaging with customers both face-to-face and over the phone to understand their needs and provide end-to-end rental solutions
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- Clearly explaining rental agreements, insurance options, guidelines and procedures
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- Using multiple computer systems to complete bookings, process payments, handle cash, balance tills and perform administrative tasks
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- Conducting vehicle quality assurance inspections, including operational checks, reporting damage and coordinating vehicle detailing
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- Working collaboratively with the team to achieve daily targets and business objectives
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- Maintaining high operational and compliance standards in line with company policies and regulatory requirements
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What we're looking for?
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- A positive, can-do attitude with a strong customer-first mindset
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- Proven customer service experience with the ability to confidently resolve queries
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- Confidence in offering and explaining suitable products and services to meet customer needs
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- A genuine commitment to delivering a seamless, stress-free rental experience
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- Strong communication skills with the ability to build rapport quickly
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- A proactive problem solver, with strong attention to detail
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- Tech savvy and can work effortlessly across multiple IT platforms and tasks simultaneously
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- 4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
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- Exclusive staff discounts across multiple automotive brands.
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- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
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- Staff referral bonuses and team perks
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- Ongoing career development through internal training and manufacturer-accredited programs
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- Paid Parental Leave
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- Employee Assistance Program (EAP)
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Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub
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Significant information
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- Only shortlisted applicants will be contacted.
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- Applicants must reside in Australia and hold full working rights.
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We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
📌 Rental Sales Agent (New South Wales)
🏢 4K Automotive Group
📍 New South Wales
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