Westin Hotels & Resorts in Melbourne is seeking a Front Office Manager to assist the Front Office Manager in administering front office functions and supervising staff on a daily basis. The role includes overseeing Bell/Door Staff, Switchboard and Guest Services/Front Desk to ensure productive check-in and check-out processes and guest satisfaction.
Responsibilities emphasize leading by example, fostering teamwork, managing day-to-day operations, addressing guest feedback, and driving service