Job Description

We're excited to share that we're recruiting for a new Clinic Patient Assistant role across our clinics. This is an early-career position, and full training will be provided, so no previous experience is required. This makes it ideal for someone who is reliable, patient-centred, and confident with technology and systems.

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This role suits someone who is warm, detail-focused, enjoys helping people, and is interested in building a long-term career in healthcare.

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Who We're Looking For

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- Genuinely interested in building a career in healthcare, and excited to learn and grow
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- Highly attentive to detail and takes pride in getting things right
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- Conscientious and reliable, with a steady, trustworthy work style
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- Warm, friendly and patient-centred, creating a calm and welcoming clinic experience
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- Strong in customer service, with a natural ability to support and guide people
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- Comfortable with targets and motivated by achieving great outcomes
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- Tech-savvy, confident navigating digital systems and modern clinic tools
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- Genuinely interested in building a career in healthcare, and excited to learn and grow
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Role Criteria

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- Full-time, permanent position
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- 3 roster options available
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- Must be available for late-night shopping hours & or one weekend day per week
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Training & Development

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We provide full, structured training for this role, including:

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- Hands-on onboarding within our clinics and dispensary
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- Step-by-step guidance through all systems, workflows and patient processes
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- Support with compliance requirements, documentation and clinic standards
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- Ongoing coaching from experienced clinic and dispensary team members
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As the role develops, formal qualifications may also be available, including nationally recognised training relevant to dispensary support and clinic operations. This gives early-career team members a clear pathway to grow their skills and progress within healthcare.

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Benefits

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- 30% off all products and consultations
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- Monthly and annual performance bonuses
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- Anniversary gift cards
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- A team-oriented, focused, high-performing culture
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- Join a rapidly expanding global company during an exciting growth phase
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- Be part of the future of the multibillion-dollar cannabis industry
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Green Life is one of Australia's fastest-growing clinic and dispensary groups, built on a healthcare model that streamlines patient access to plant-based medicine. Our mission is to improve quality of life by making plant-based treatment simple, safe, and accessible. We envision a future where plant-based medicine is seamlessly integrated into mainstream healthcare.

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We offer a modern, patient-centred environment that stands apart from traditional pharmacy settings. Our innovative approach to alternative medicine gives you the opportunity to expand your skillset while contributing to meaningful industry growth.

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Our Mission:

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To improve quality of life by simplifying access to plant-based medicine.

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Our Vision:

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A world where plant-based medicine is seamlessly integrated with mainstream healthcare.

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Recruitment Process

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As part of our recruitment process, shortlisted candidates complete a two interviews one with talent the other with the hiring manager. This ensures consistency in assessment and allows our leadership team to review responses directly.

📌 Clinic Patient Assistant- Full time (Pacific Werribee Shopping Centre) (Manor Lakes)
🏢 Green Life Clinics and Dispensaries
📍 Manor Lakes