Job Description

Payroll Manager

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Melbourne VIC | Full time

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- Lead payroll delivery for more than 10,000 employees across Australia and New Zealand.
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- A hands‐on leadership role spanning operations, compliance, reporting and transformation.
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About the role

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Australian Venue Co. operates more than 280 venues across Australia and New Zealand, supported by a large, predominantly weekly paid workforce.

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Following the implementation of Workday HCM and Payroll, we are entering the next phase of strengthening our payroll operations, controls and internal capability.

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We are looking for a Melbourne-based Payroll Manager to lead our six-person Payroll team. This is a hands‐on leadership role for someone who can confidently manage day‐to‐day payroll delivery while improving the systems, reporting and controls that support it.

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Reporting to the Head of People Systems & Payroll, you will be the first point of leadership for complex payroll matters and help build a capable, accountable and continuously improving function.

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Key responsibilities

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- Lead the accurate and timely delivery of AVC's Australian and New Zealand payroll operations.
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- Provide day‐to‐day direction, coaching and technical support to the Payroll team.
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- Own complex payroll matters involving taxation, superannuation, leave, awards and payroll integrations.
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- Establish regular exception reporting covering backpays, manual entries, timesheet adjustments, pre‐onboarding work, overpayments and underpayments.
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- Partner with Venue Managers to understand recurring exceptions, address root causes and strengthen accountability across our venues.
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- Improve payroll compliance visibility through stronger workflows, controls,



risk tracking and management reporting.
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- Strengthen long service leave calculations and validate employee balances received through acquisitions.
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- Lead payroll improvement initiatives, including automation and optimisation projects.
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- Support upcoming New Zealand legislative and system changes, including the future migration to a new payroll system.
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- Work closely with People Systems, People Services, Finance, WHS and Operations.
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- Manage external payroll system support and advisers, ensuring solutions are practical, compliant and appropriate for AVC.
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About you

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- Strong experience leading payroll delivery in a large or complex organisation.
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- Demonstrated technical knowledge across PAYG withholding, superannuation, STP, leave, payroll compliance and award-based environments.
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- The confidence to independently investigate complex issues and make sound payroll decisions.
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- Experience developing payroll controls, exception reporting and process improvements.
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- Strong people leadership, with the ability to coach both experienced and developing Payroll Officers.
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- A practical and constructive approach to working with operational managers.
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- The ability to identify recurring problems, challenge existing processes and drive issues through to resolution.
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- Experience with Workday Payroll is highly desirable.



Experience with another large cloud payroll or HRIS platform will also be considered.
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- Experience in hospitality, retail or another high-volume, multi-site payroll environment would be advantageous.
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You are

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You are an experienced payroll leader who remains comfortable getting into the detail. You can move between supporting an Officer, investigating a tax or system issue, speaking with a Venue Manager and designing a stronger control for the future.

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You bring sound judgement, curiosity and accountability. You are not someone who simply maintains an existing process; you look for ways to make it stronger, simpler and more effective.

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Why join AVC?

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This role offers the opportunity to lead Payroll within a large, growing national business. You will have genuine scope to influence how the function operates, develop the team and deliver practical improvements across compliance, reporting and service. It is a visible role with meaningful ownership and the prospect to shape Payroll's next stage of development.

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AVC also offers hybrid working arrangements, career development opportunities and generous discounts across our venues.

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Regular presence in our Melbourne office is an essential part of this leadership role.

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Desired Skills and Experience

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- Payroll Management
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- Payroll Processing
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- Payroll Compliance
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- Workday Payroll
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- Payroll Systems
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- Payroll Reporting
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- Payroll Operations
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- Superannuation
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- PAYG Withholding
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- Single Touch Payroll
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- Award Interpretation
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- Process Improvement
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- Payroll Auditing
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- Team Leadership
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- Stakeholder Management
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📌 Payroll Manager (Victoria)
🏢 Australian Venue
📍 Victoria