Job Description

Description

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$28.00-$30.00/hour · Monday-Friday 9am-6pm

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Final compensation is based on experience, skills, and qualifications.

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You're the reason it all runs smoothly.

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You are the one who keeps the details straight: the accounts current, the residents heard, the move-ins seamless. You are right beside the Community Manager, ready to step up, learn the business end to end, and grow into running a property of your own. If that sounds like you, we want to meet you.

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At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and developing people who want to lead.

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As Assistant Community Manager, you support the Community Manager across every part of the operation, from leasing and rent collection to resident relations and financial reporting.

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Our culture

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Our culture is what makes Roundhouse unique, and it shows up in how the whole team works:

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One Team: We put people first, work with humility, and celebrate wins together.

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Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.

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Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.

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Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.

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What you'll own

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You keep the day-to-day moving and the books accurate. That means you:

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- Collect and process rent, track resident accounts, issue late notices, and assist with collections and write-offs.
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- Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting.
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- Respond to resident inquiries, concerns, and complaints quickly and professionally.
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- Oversee maintenance requests and keep work orders moving to completion.
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- Manage lease renewals, violations, and notices in line with company policy.
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- Support marketing and community outreach that drives occupancy.
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- Help with leasing: give tours, process applications, and prepare lease agreements.
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- Keep accurate records across CRM systems and resident files.
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- Assist with invoices, financial reporting, occupancy and delinquency tracking, and monthly and annual reporting.
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- Hit community goals, including renewals, occupancy, turn times, and at least a 35% rental closing ratio.
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- Support resident retention, including organizing and running the occasional resident event.
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- Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
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- Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse professionally at all times.
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You take initiative, own the details, and keep the property running like it should.

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What you bring

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- High school diploma or GED.
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- At least one year of bookkeeping, accounting, financial, compliance or related experience.
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- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook,



and Teams.
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- Working knowledge of the laws and regulations that govern property management.
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- A genuine customer-service mindset and real passion for the work.
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- A strong desire to lead, both in your role and in your local community.
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- Excellent communication and interpersonal skills.
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A leg up if you have

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- At least two years of sales experience.
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- At least one year onsite in multifamily housing.
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- Experience with Yardi Voyager, RentCafe, Appwork, or similar CRM tools.
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What's in it for you

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This is full-time work with pay, benefits, and perks built around your well-being, your growth, and your sense of community.

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Health and wellness

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- Medical coverage, including a zero-cost employee plan
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- Dental and vision coverage
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- Mental wellness program
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- Gym membership stipend
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Financial security

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- 401(k) with employer match
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- Company-paid life insurance
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- Short-term and long-term disability options
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Lifestyle and culture

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- Paid time off plus 9 company-paid holidays
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- Paid maternity and parental leave
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- Employee housing discount
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- Cell phone stipend
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- Alternative transportation allowance
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- Monthly coffee coupon
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- Perks at Work program
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Recognition and growth

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- Career development support
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- Peer recognition program
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- Years of service awards
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- Infinite Possibilities program
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Ready to grow into your next role?

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If you want to make a real impact, master the business of property management, and join a team that looks out for each other, we want to hear from you.

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Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.

📌 Assistant Community Manager (The Rock)
🏢 Roundhouse Communities
📍 The Rock