Qantas Airways in Mascot is seeking a Manager Operational Design & Readiness to lead the function responsible for design, readiness, capability uplift and continuous improvement across customer servicing, recovery and disruption operations.
You will lead a team of Business Analysts and Support Analysts, shaping initiatives from design to embedding, and ensuring sustainable outcomes for customers and the business.
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📌 Director, Operational Design & Readiness (New South Wales)
🏢 Qantas Airways
📍 New South Wales
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