Recoveriescorp is seeking a Real-Time Analyst to monitor operational performance, respond to issues, and provide intraday insights to optimize resource allocation. You'll use workforce management systems to support real-time decisions and ensure client SLAs are met.
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Working in a quick-paced contact centre environment, you will generate reports, identify risks, and collaborate with Team Leaders to drive continuous improvement. Strong analytical skills and Excel proficiency are essential.
📌 Real-Time Operations Analyst (Victoria)
🏢 recoveriescorp
📍 Victoria
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