Employment Type: Permanent full time
Hours: 38hr
Salary: $72k + package
Location: Support Services Office, Richmond
Upload with Application: Resume, cover letter, and all relevant qualifications

Where there's life, there's Mercy.

Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we're on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

About the opportunity

At Mercy Health, you'll become part of a proud history built on over 100 years of expertise, skill and care. As Service Desk Analyst, you'll use your IT support skills and expertise to help achieve even more for all who need us.

What you'll bring

- Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
- A compassionate,



flexible and positive approach to effective patient care and management.
- The ability to nurture friendly, respectful relationships and contribute to a collaborative team workplace.

You will also be required to provide evidence of, or in the process of obtaining:

- A current Police Record Check

Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people's lives - and your career.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgement to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

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📌 IT Service Desk Analyst (Melbourne)
🏢 Mercy Health Australia
📍 Melbourne