EBSCO Information Services is seeking a Customer Support Officer based in North Sydney to provide timely, high‐quality service to customers, promote premium service, and ensure order accuracy across print and online subscriptions.
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You will support the Library Services Helpdesk, handle multi‐channel enquiries, and escalate complex issues to the appropriate manager. Initially in office, the role moves to a hybrid pattern as you become proficient.
📌 Customer Support Specialist - Library Subscriptions (New South Wales)
🏢 EBSCO Australia
📍 New South Wales
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