Job Description

Branch Manager | Canberra | FMCG & Distribution

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Permanent | Full time

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$165,000 - $175,000 + super | STI | Fully Maintained Company Vehicle

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- Senior leadership opportunity within a well-established national business
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- Lead a 50-60 person branch operation
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- Responsibility across sales, operations, transport, warehouse and customer service
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- Potential relocation assistance for the right candidate
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The Opportunity

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We are seeking an experienced Branch Manager to take overall responsibility for a large and established distribution operation in Canberra.

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This is a senior leadership position with responsibility across sales, operations, transport, warehouse, administration and customer service, with a strong focus on branch profitability, customer service and team performance.

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Reporting to senior management, you'll lead a team of approximately 50-60 employees and work closely with an experienced leadership group across the branch.

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This is an opportunity for a confident and commercially minded leader to take ownership of an established operation, drive performance and identify opportunities to improve the way the business operates.

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About the Role

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- Leading the day-to-day operations of the branch across sales, warehouse, transport and administration.
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- Delivering budgeted EBIT, revenue and profitability targets.
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- Managing branch budgets, forecasts, costs and financial performance.
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- Analysing P&L; results and operational KPIs and taking corrective action where required.
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- Leading and developing a team of approximately 50-60 employees.
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- Driving customer growth, retention and service excellence.
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- Building strong relationships with customers, suppliers and internal stakeholders.
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- Managing inventory and ensuring customer demand is supported effectively.
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- Identifying new business opportunities and opportunities for growth.
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- Improving productivity, processes and operational efficiency.
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- Ensuring high standards of WHS, food safety, HACCP and Chain of Responsibility compliance.
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- Creating a culture of accountability, teamwork and continuous improvement.
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- Making timely decisions and providing clear direction across the branch.
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About You

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We're looking for an experienced operational leader who combines commercial understanding with strong people and operational leadership.

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You'll ideally have:

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- Previous experience as a Branch Manager, Operations Manager, Distribution Manager, General Manager or similar.
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- Experience managing a sizeable workforce and multiple operational functions.
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- Strong commercial acumen and the ability to interpret P&L;, budgets and financial performance.
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- Experience managing costs, productivity and operational KPIs.
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- Strong customer relationship and stakeholder management skills.
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- Excellent problem-solving and decision-making ability.
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- A visible, hands-on leadership style.
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- The confidence to challenge existing processes and drive positive change.
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- Strong communication and people management skills.
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- The ability to perform in a fast-paced, operational environment.
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Experience in these areas will be highly regarded:

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- FMCG
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- Food distribution or foodservice
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- Grocery or wholesale distribution
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- Transport and logistics
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- Warehouse and distribution
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- High-volume operational environments
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- HACCP and food safety
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- Chain of Responsibility
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- WHS and psychosocial safety
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Forklift or heavy vehicle licences are advantageous but not essential.

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The Leadership Opportunity

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This role will suit someone who enjoys being close to the operation and isn't afraid to make decisions.

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You'll be taking over an established operation with experienced people and established ways of working.

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The prospect is to build on what's working, identify what can be improved and lead the team through positive change.

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We're looking for someone who:

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- Takes ownership
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- Leads from the front
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- Makes decisions
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- Holds people accountable
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- Develops and supports their team
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- Builds strong customer relationships
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- Looks for better ways of doing things
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- Can balance people, customers and commercial outcomes
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What's on Offer

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- $165,000 - $175,000 + super
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- Fully maintained company vehicle
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- STI / incentive program
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- Potential relocation assistance for the right candidate
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- Staff discounts and additional benefits
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- Opportunity to lead a substantial operation within an established national business
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- Genuine scope to influence operational performance and branch growth
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At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

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You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

📌 Branch Manager (Canberra)
🏢 Www.Chandlermacleod.Com
📍 Canberra