Collections & Recoveries QA Lead – Regulatory & Quality (Melbourne)

Collections & Recoveries QA Lead – Regulatory & Quality (Melbourne)

14 Sep
|
Optus
|
Melbourne

14 Sep

Optus

Melbourne

Optus is an Australian telecommunications company delivering more than 11 million services across mobile, broadband and digital solutions. The Collections & Recoveries QA Manager will build, deliver and continuously manage the QA framework to ensure compliant, high-quality collections programs across internal teams and BPO partners.

The role focuses on risk management, regulatory adherence, and robust monitoring of processes, with dashboards and senior leadership reporting.

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📌 Collections & Recoveries QA Lead – Regulatory & Quality (Melbourne)
🏢 Optus
📍 Melbourne

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