Member Retention Strategist — Growth & Churn (New South Wales)

Member Retention Strategist — Growth & Churn (New South Wales)

14 Sep
|
HCF
|
New South Wales

14 Sep

HCF

New South Wales

HCF is Australia’s largest not-for-profit health fund, proudly serving 2 million members with health cover and related services. The Retention Manager will drive customer retention initiatives across channels, working with stakeholders from Member Growth, Marketing, Digital, Customer Operations and Analytics to translate insights into practical actions that reduce churn.

Reporting to the Head of Retention, Strategy & Operations, you will monitor initiative performance and identify risks,

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📌 Member Retention Strategist — Growth & Churn (New South Wales)
🏢 HCF
📍 New South Wales

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