Job Description

The Organisation

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Adelaide Venue Management (AVM) is South Australia's leading provider of venue management services. It is responsible for operating three of Adelaide's most iconic venues: Adelaide Convention Centre, Adelaide Entertainment Centre, and Coopers Stadium, in addition to functions and events at The Drive.

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The Role

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We are seeking an experienced ICT professional to lead a small team and provide support for the Corporation in all aspects of ICT.

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Reporting to the IT Manager, the IT Technical Services Lead is a technical expert that is a mentor, and a facilitator, helping the IT team navigate challenges, ensuring the successful completion of projects, tasks, and overall team performance.

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We thrive in an in-office setting, where we work closely together. Our office is at the heart of everything we do, it's not just where we work, it's where our product comes to life.

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Key Responsibilities

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- Lead, mentor, and motivate the IT Team to achieve efficient outcomes
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- Provide technical guidance and support to the IT Team and assist with removing technical roadblocks
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- Providing telephone and customer-facing IT support
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- Managing support requests in the IT service desk ticketing system
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- Testing and deploy updates to software, servers, and hardware
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Skills You Will Bring To The Role

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- Experience in a role delivering IT services and team, ideally in a medium to large business environment.
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- High level of diverse IT skills, knowledge and experience
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- Strong methodical approach to problem solving
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- Ability to positively influence others to achieve results that are in the best interest of the organisation.
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- Outstanding verbal and written communication skills.
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Desirable

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- Experience supporting hybrid identity and on-premises Active Directory integration
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- Working knowledge of Microsoft 365 security, compliance, and endpoint management
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- Experience configuring and troubleshooting switching and routing in a multi-site environment
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Why You'll Love Working With Us

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- Great team culture and supportive setting
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- Training and development opportunities
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- Salary dependent on experience
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- Prime CBD location, close to public transport & the vibrant Riverbank precinct
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- Discounted CBD car parking when on shift
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- Supplied and laundered uniform at no cost
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- 20% discount off Food & Beverage at Home Ground Restaurant & Bar when working
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- State government superannuation and salary sacrifice opportunities
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- Volunteer opportunities with our community partners
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- Annual AVM Conference and Awards to communicate, celebrate and reward
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Applications close at 5:00 pm (Adelaide Time) on Sunday 4 October 2026.

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Please note: Only shortlisted candidates will be contacted.

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Pre-employment requirements: Appointment to this role is subject to the satisfactory completion of a pre-employment medical assessment and a National Police Check.

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Adelaide Venue Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive setting for all employees.

📌 IT TECHNICAL SERVICES LEAD (South Australia)
🏢 Adelaide Convention Centre
📍 South Australia