Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed. We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.

Join our supportive and progressive organisation and be part of a team delivering on our vision - ‘Noosa Shire – different by nature’

The Opportunity

Be part of the team that brings arts, culture and entertainment to life at The J. In this customer-facing role, you'll help deliver exceptional experiences for patrons, performers and hirers while supporting a diverse program of events, performances and community activities in one of Noosa's premier cultural venues.

- Position Status - Casual
- Department - Community Services
- Branch - Arts and Culture
- Classification - Qld LGIA (Stream B) - State 2017, Division 2 - Section 6 - Theatrical Services
- Position Remuneration - Front of House Staff
- $40.52 per hour, inclusive of a 12.5% casual loading
- Location - The J, Noosa Heads
- Advertised - Internally and externally
- Closing Date - 11.59pm (AEST) Sunday 27 September 2026

About You

You're a friendly, reliable and customer-focused professional who enjoys working with people in a fast-paced environment. Whether assisting patrons, processing ticket sales, serving at the bar or supporting venue operations, you take pride in providing exceptional service and creating positive experiences for every visitor.

Key Responsibilities

- Deliver outstanding customer service across reception, box office, bar and theatre operations
- Assist with ticketing, cash handling, customer enquiries and event support activities
- Support venue setup, pack down and presentation to ensure a welcoming and professional environment
- Promote upcoming events and activities while assisting with the smooth operation of performances and functions

Skills and Experience

- Excellent customer service and communication skills




- Ability to work effectively in a busy environment and manage multiple tasks
- Experience handling cash, EFTPOS transactions and reconciliations
- Demonstrated computer skills, including Microsoft Office and point-of-sale systems
- Ability to work independently and exercise initiative when required
- Experience in hospitality, box office, entertainment, performing arts or a customer service workplace is highly regarded
- Availability to work flexible hours, including evenings and weekends

Qualifications, Training and Licences

- Current First Aid Certificate
- Responsible Service of Alcohol (RSA) Certificate

Work where others Holiday. Be part of something Different.

At Noosa Council, being Different by Nature is more than our location, it reflects how we work, how we support our people, and how we serve our community. We are committed to creating a workplace that is inclusive, respectful and supportive, where diversity is valued and equal opportunity underpins our recruitment, development and career opportunities.

Our people play an important role in protecting Noosa’s unique natural environment while delivering services that support a thriving and sustainable community. Through our Certified Agreement 2025 and broader workforce initiatives, we have made a strategic investment in our employees to provide financial security, modern flexibility and meaningful wellbeing support throughout their careers.

Financial Security and Stability

- Guaranteed salary increase as part of the Certified Agreement, delivering 14.5% increase over 3 years or CPI (whichever is greater)




- 12% employer superannuation contributions
- 17.5% annual leave loading
- Access to relevant above award allowances and penalty rates in line with the agreement
- Overtime and on-call arrangements (where applicable)

Flexible Work and Work-Life Balance

- Ability to structure work patterns to support family, personal and professional commitments
- Right to Disconnect provisions, supporting clear boundaries between work and personal time

Health, Wellbeing and Support

- 5 days Wellbeing Leave supporting mental health and personal wellbeing
- 5 days Reproductive Health Leave supporting preventative care, treatment and reproductive health needs
- 20 days Domestic and Family Violence Leave
- Employee Assistance Program for confidential professional support
- Workplace wellness initiatives and wellbeing programs
- Discounted access to Council facilities

Family and Community Support

- 12 weeks paid parental leave for primary caregivers
- 2 weeks paid partner leave for secondary caregivers
- Access to carer leave to support family responsibilities

Career Development and Opportunity

- Training, mentoring and professional development opportunities
- Internal career mobility and secondment opportunities
- Opportunities to broaden experience through Council projects and initiatives.
- The ability to contribute to meaningful work that supports the long-term sustainability of the Noosa community

About Us

Noosa Council is located at the northern end of the Sunshine Coast in Queensland. Covering an area of 872 square km. Noosa has a proud history of preserving its natural environment and is recognised by UNESCO as a Biosphere Reserve. The region offers a unique mix of stunning beaches, national parks, lakes and lush hinterland, which makes it one of the greatest places in Australia to live and work.

Further Questions

Please contact Brett Eames, The J Coordinator (Acting), on for any further information regarding the position.

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📌 The J - Front of House Casual Team (Noosa Shire)
🏢 Noosa Council
📍 Noosa Shire