Job Description

Terminal Supervisor – Sydney Freight Terminal

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- Lead a high-performing terminal operations team
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- Permanent opportunity based at Sydney Freight Terminal
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- Rotating roster including days, nights and weekends
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Safely Every Day — That's Our Promise

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Join Pacific National – Australia's largest private rail freight operator

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Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

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An opportunity has presented itself for a Terminal Supervisor to join our team at our Sydney Freight Terminal based in Chullora NSW.

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What You'll Do

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Lead and coordinate the day-to-day operations of a busy freight terminal while driving safe, efficient, and productive outcomes for our people, customers, and business.

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Reporting to the Superintendent, you will:

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- Lead, supervise, and coordinate terminal operations to ensure trains operate safely, efficiently, and on time.
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- Inspire a safety-focused culture through visible leadership, coaching, mentoring, and performance management.
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- Coordinate operational resources and workforce activities to maximise terminal productivity and service delivery.
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- Ensure compliance with network access requirements, operational procedures, and company standards.
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- Implement and communicate organisational, divisional, and local safety instructions across the team.
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- Conduct safety observations, performance assessments, and ongoing capability development activities.
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- Work closely with Integrated Planning Services and Network Control to support effective train movements and operational performance.
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- Build robust relationships with internal and external stakeholders and identify opportunities for continuous improvement.
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- Contribute to a 24/7 operation working rotating shifts including weekends and nights.
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What You'll Bring

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- Demonstrated experience in a leadership or supervisory role within a safety-critical environment.
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- Experience leading, coaching, and motivating teams in a fast-paced operational setting.
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- Background in rail, transport, logistics, or a related industry highly regarded.
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- Strong commitment to safety leadership and fostering a positive safety culture.
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- Proven problem-solving, decision-making, and analytical skills.
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- Ability to influence stakeholders and communicate effectively across all levels of the business.
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- Experience developing team capability and driving performance outcomes.
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Why join us?

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At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

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Some of the benefits we offer are:

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- Paid parental leave
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- Novated Leasing
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- Fitness Passport
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- Purchase leave program
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- Access to EAP program through Sonder
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We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

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Ready to deliver what matters?

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Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.

📌 Terminal Supervisor - Sydney Freight Terminal (New South Wales)
🏢 Pacific National
📍 New South Wales