Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DJCSDJ1245SEP26

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

- Support victims of crime through a sensitive justice service.
- Provide clear information and practical support when it matters.
- Help people understand their rights and access further support.
- Build valuable skills while making a real difference to victims.
- Ongoing, full-time role earning$81,496 - $98,955 per year, plus super.

What you will do

As Support Officer, Victim Registers, you will provide support to victims of crime. You will combine careful administration with sensitive and respectful communication.

- respond to sensitive telephone and written enquiries from victims of crime
- prepare clear correspondence and reports and provide information about victim services
- maintain accurate records and databases while protecting confidential information




- complete careful assessments to determine eligibility and identify support needs
- communicate with victims in a respectful and trauma-informed way to reduce further distress

About you

A relevant tertiary qualification or experience in social work, criminal justice or a similar field is highly desirable. You should have experience supporting people with sensitive and complex needs.

- sound knowledge of the criminal justice and victim service systems
- practical experience providing direct support to people with complex needs
- good understanding of family violence and the services available to victims
- strong computer skills and the ability to manage confidential information accurately

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Stephanie Ellis at .

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

KEY INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Sunday 27 September 2026 at 11.59pm

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📌 Support Officer, Victim Registers (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne