Splend is seeking a Customer Experience Team Leader for our Brisbane hub to oversee a hands-on team delivering exceptional service to drivers and customers. You will manage day-to-day operations, coach staff, and ensure fleet readiness while aligning with Splend's commercial goals and safety standards.
Based in Brisbane, you will drive a customer-focused culture, resolve issues quickly, and continuously improve processes to enhance overall driver satisfaction and hub performance.
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📌 Customer Experience Team Lead — Hands-On Ops (Brisbane) (Queensland)
🏢 Splend
📍 Queensland
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