Job Description

Gastroenterology Specialists Melbourne is growing!

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We are expanding our team and looking for a dedicated and professional Medical Receptionist to join us on a full-time basis, Monday to Friday.

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The Practice

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A busy gastroenterology practice established in Armadale by female doctors who believe in a collaborative approach for patients with gastrointestinal diseases. We foster a team environment and are highly supportive of each other.

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We are offering a full-time, Monday to Friday schedule. No overtime required, even if the doctors are running behind!

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The Role

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The Medical Receptionist shares front desk responsibilities and provides professional front-of-house service to all doctors, patients, and visitors. This role is primarily clinic-based with some remote work flexibility, and key responsibilities include:

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Diary Management: Managing schedules and appointments for multiple doctors.

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Patient Services: Greeting patients, managing the front desk, and answering phone calls.

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Clinical Administration: Arranging theatre lists, patient scheduling, and handling patient billing and accounts.

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Communication:



Liaising professionally with GPs, hospitals, and referring specialists.

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About You

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The ideal candidate will possess the following skills and attributes:

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Specialist Experience: Previous medical reception experience, with gastroenterology experience strongly preferred.

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Software Proficiency: Genie software experience is strongly preferred (prior specialist medical software knowledge is a plus).

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Communication: Excellent phone manner and interpersonal communication skills.

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Attention to Detail: A keen eye for detail and high accuracy in administrative tasks.

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Adaptability: A multi-tasking personality who thrives in a dynamic environment with fluctuating workloads.

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Discretion: Professional, friendly, and discrete with a strict commitment to patient confidentiality.

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Growth Mindset: A willingness to learn and grow within a supportive team environment.

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Salary and Benefits

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This position offers an excellent salary, a welcoming team, and a positive working setting.

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What can I earn as a Medical Receptionist

📌 Medical Receptionist (Victoria)
🏢 GSM
📍 Victoria