14 Sep
|
Ntt Data
|
Sydney
NTT DATA, Inc. is seeking a Managed Services Service Desk Agent in Sydney, Australia. This senior service desk resource serves as the first point of contact for clients and vendors, handling calls, chats, tickets, and mailbox management in line with established procedures.
The role emphasizes logging, diagnosing, timely updates, collaboration with resolver groups, and driving improvements in service delivery to ensure client satisfaction.
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📌 Senior Service Desk Analyst — IT Support & SLA Champion (Sydney)
🏢 Ntt Data
📍 Sydney