Herbert Smith Freehills Kramer is seeking an IT Service Desk qualified to join on a 12-month maximum-term contract in Sydney. You will be the first point of contact for IT support, delivering high-quality, customer-focused service to a global law firm with 6,000+ staff.
Key responsibilities include handling phone and email requests, logging in ServiceNow, and escalating when necessary. You will train junior staff and contribute to documentation and knowledge sharing.
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📌 First‑Line IT Service Desk Analyst (12‑Month Contract) (Sydney)
🏢 Herbert Smith Freehills Kramer
📍 Sydney
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