- Provide independent Line 2 risk oversight, advice and challenge for the Consumer Lending portfolio
- Oversee and challenge business and technology change initiatives, with increasing focus on AI, automation and digital transformation
- Lead and contribute to assurance reviews, deep dives and risk assessments across Consumer Lending and operational risk themes
- Support issue management, RCSA oversight, risk insights and regulatory engagement
- Identify emerging risks and provide pragmatic, commercially focused risk-management advice
- Collaborate with Business, Line 1 Risk and other Risk functions across the Bank
- Deliver coordinated oversight and positive customer outcomes
Requirements
- Experience in financial services, ideally across lending, operational risk, product, business change or technology transformation
- Demonstrated expertise and/or solid understanding of operational risk frameworks and management of non-financial risks across complex business environments
- Strong interest in technology, AI and automation and their impact on business risk profiles
- Strong stakeholder management and communication skills
- Ability to influence and constructively challenge
- Pragmatic and commercially minded approach
- Collaborative approach across strategic change, assurance and day-to-day risk activities
- Strong analytical and report-writing skills
Core Competencies
Demonstrates expertise in operational risk management and oversight within the Consumer Lending portfolio, with a strong focus on technology, AI, and automation. Capable of providing pragmatic risk-management advice and collaborating effectively across various risk functions to ensure positive customer outcomes.