C.H. Robinson in Mascot, NSW is seeking a Customer Excellence Executive to manage the commercial and operational relationship for a portfolio of accounts in our Customer Excellence Centers.
You will be the primary contact for service delivery and performance, focusing on retention and operational efficiency. The role involves participating in business reviews, defining KPIs, updating SOPs, driving revenue management, and collaborating with internal teams to resolve issues.
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📌 Customer Excellence & Growth Champion (New South Wales)
🏢 C.H. Robinson
📍 New South Wales
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