Job Description

Health First Medical Group is looking for an experienced and enthusiastic Medical Receptionist to join our friendly and professional team in a full time position.

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This is a great opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing a warm, professional and supportive experience for our patients.

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Previous medical reception experience is preferred, however, we are also open to candidates with strong administration and customer service skills who are eager to learn and develop within a medical environment.

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Medical Receptionist – Full Time

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Health First Medical Group is looking for an experienced and enthusiastic Medical Receptionist to join our friendly and qualified team in a full-time position.

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This is a great opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing a warm, professional and supportive experience for our patients.

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Previous medical reception experience is preferred, however, we are also open to candidates with strong administration and customer service skills who are eager to learn and develop within a medical environment.

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Daily duties include, but are not limited to:

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- Welcoming patients, managing reception and booking appointments
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- Answering a high volume of telephone enquiries in a professional and friendly manner
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- Processing patient billings and Medicare payments
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- Maintaining accurate, efficient and confidential medical records
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- Reconciling EFTPOS and completing daily banking
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- Providing general office and administrative support
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- Assisting the clinical team to ensure the smooth day-to-day operation of the practice
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Skills and experience:

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- Medical reception experience - preferred but not essential
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- Excellent computer and administrative skills
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- Experience using Best Practice software - highly regarded, but not essential
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- Excellent telephone and communication skills
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- Ability to multitask, prioritise and remain calm and organised in a busy environment
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- A warm, empathetic and patient-focused approach
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- Self-motivated, reliable and trustworthy
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- Ability to work effectively both independently and as part of a team
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If you are a friendly, organised and patient-focused professional looking to join a supportive GP practice where you can make a genuine difference to patients and the wider team, we would love to hear from you.

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Applications close Friday 28th August 2026.

📌 Full time Medical Receptionist (City of Ballarat)
🏢 Health First Medical Group
📍 City of Ballarat