About us

Precision Brain, Spine and Pain Centre is a leading healthcare facility dedicated to providing exceptional patient care and specialised medical services. Our multidisciplinary team is committed to delivering high-quality treatment and support to patients with complex neurological, spinal and pain management needs. We pride ourselves on creating a professional, supportive work environment where our staff can thrive and contribute meaningfully to patient outcomes.

About the role

We are seeking an experienced Administration Team Leader to join our team at Precision Brain, Spine and Pain Centre in Launceston, TAS. This is a full-time position that plays a vital role in the smooth operation of our healthcare facility. As Administration Team Leader, you will oversee the administrative function, excellent patient service and effective team management. You will report to senior management and be responsible for leading and developing your administrative team whilst maintaining the highest standards of service delivery and compliance within a healthcare setting.

Key responsibilities

- Lead, supervise and manage the administrative team, providing direction, support and professional development opportunities

- Oversee reception, patient scheduling, and appointment management to ensure efficient clinic operations

- Manage patient records, documentation and electronic health record systems in compliance with healthcare privacy regulations

- Coordinate communication between clinical staff, patients and external healthcare providers

- Ensure adherence to healthcare compliance requirements, privacy legislation and internal policies

- Train and mentor administrative staff on procedures, systems and customer service standards

- Maintain accurate records and reports related to administrative operations and team performance

What we're looking for

- Proven experience in a healthcare or medical administration environment,



with demonstrated supervisory or team leadership experience

- Strong knowledge of medical administration practices, patient privacy legislation (including privacy act compliance) and healthcare regulatory requirements

- Excellent organisational and time management skills with the ability to prioritise multiple tasks in a fast-paced environment

- Outstanding communication skills, both written and verbal, with the ability to interact professionally with patients, clinical staff and external stakeholders

- Demonstrated leadership qualities including the ability to motivate, mentor and develop team members

- Strong problem-solving abilities and attention to detail

- Proficiency in Microsoft Office applications and practice management systems

- A compassionate approach to patient care and commitment to maintaining confidentiality

- Relevant qualifications in healthcare administration, business management or a related field (preferred)

What we offer

At Precision Brain, Spine and Pain Centre, we value our staff and are committed to creating a supportive workplace. We offer competitive remuneration commensurate with experience, a professional and collaborative team setting, and opportunities for ongoing professional development and training. We support flexible working arrangements where possible to promote work-life balance, and provide a range of employee benefits. Our workplace is built on mutual respect, and we encourage staff to contribute ideas for improvement and innovation. We are dedicated to supporting the wellbeing of our employees and welcome conversations about how we can make this role work for you.

Apply now

If you meet the above criteria and are excited about joining our team, we would like to hear from you. Please submit your resume, a cover letter outlining your relevant experience and why you are interested in this position to Precision Brain, Spine and Pain Centre. We look forward to reviewing your application.

📌 Administration Team Leader (Launceston)
🏢 Precision Brain, Spine and Pain Centre
📍 Launceston