14 Sep
|
Mulgrave Country Club
|
Wheelers Hill
14 Sep
Mulgrave Country Club
Wheelers Hill
About the role
Mulgrave Country Club is seeking four experienced Front of House Attendants to join our team on a casual basis. The successful candidates will have proven experience across both café and bar operations and be confident working in a fast-paced hospitality environment. We are looking for people who can naturally read a room, anticipate guest needs, take initiative and contribute to a seamless service experience without needing constant direction. If you're passionate about hospitality and enjoy creating outstanding customer experiences, we'd love to hear from you.
What you'll be doing
- Working across both the café and bar, including coffee preparation and beverage services
- Delivering exceptional customer service and creating positive Member and guest experiences
- Greeting customers, taking orders and processing payments
- Monitoring service areas and proactively responding to customer needs
- Maintaining awareness of the Club, identifying opportunities to assist guests, clear tables, replenish stock and support fellow team members
- Ensuring food and beverages are served efficiently and to a high standard
- Assisting with functions, events and special club activities
- Following food safety requirements and Club policies and procedures
- Maintaining a clean, organised and professional work environment
What we're looking for
- Minimum 1 year of experience in a busy hospitality, café or bar environment
- Strong experience in both bar service and café/barista operations is essential
- Current Responsible Service of Alcohol (RSA)
- Current Food Handling Certificate
- Outstanding customer service and communication skills
- Ability to work efficiently in a fast-paced workplace
- A proactive approach with the ability to scan the room, anticipate customer needs and identify what needs attention without being directed
- Confidence working independently and using initiative during busy service periods
- High attention to detail and strong organisational skills
- Ability to multitask while maintaining excellent service standards
- Team-focused attitude with a willingness to support colleagues across all areas of the venue
- Flexibility to work a rotating roster including evenings, weekends and public holidays
What we offer
At Mulgrave Country Club, we are committed to creating a positive and rewarding workplace where our people can thrive. In return for your skills and dedication, we offer:
- A supportive and inclusive team environment
- Opportunities for growth, development and internal progression
- Ongoing training across café, bar, functions and events operations
- Access to our Employee Assistance Program (EAP)
- Staff discounts on meals and beverages
- Variety in your role, with opportunities to work across hospitality, functions and special events
- The chance to be part of a respected and community-focused club that values its employees
About us
Mulgrave Country Club is a vibrant and well-established community club located in the heart of Wheelers Hill. We pride ourselves on delivering exceptional food, beverage and entertainment experiences to our members and guests while maintaining a strong connection to the local community.
With a busy café, bar, bistro, gaming and functions operation, no two days are the same. Our team is passionate about hospitality and committed to providing friendly, professional service that keeps members and guests coming back.
We are looking for team members who share our commitment to excellence, take pride in their work, and enjoy creating memorable experiences for our customers. If you're seeking a role where you can develop your hospitality skills while working in a welcoming and supportive environment, we'd love to hear from you.
📌 Experienced Front of House Attendant (Wheelers Hill)
🏢 Mulgrave Country Club
📍 Wheelers Hill