ABOUT BLACK PEPPER

Black Pepper is more than fashion. We’re a brand built around people – celebrating individuality, personal style and the confidence that comes from finding clothes that make you feel your best. We create stylish, elegant fashion that not only looks beautiful but helps our customers feel confident, valued and celebrated.

At the heart of Black Pepper is a genuine passion for our customers and the communities we’re part of. Whether it’s through our thoughtfully designed products, warm and personal service, or the meaningful ways we engage with our community, we’re passionate about creating experiences that make a difference.

We believe everyone has their own unique character and style, and our role is to help bring that to life. We’re looking for someone who shares that passion and wants to create an environment where every customer feels welcomed, understood and inspired.

ROLE IN A NUTSHELL

We’re looking for an enthusiastic and driven Store Manager to lead our Black Pepper store in Hornsby.

As the Store Manager, you’ll be at the heart of the store – inspiring your team, connecting with customers and bringing the Black Pepper brand to life. You’ll lead with passion and purpose, driving sales while creating a warm, welcoming and memorable experience for every customer who walks through our doors.

From coaching and developing your team to overseeing daily operations, managing inventory and bringing our visual merchandising to life, you’ll play a key role in creating a store that our customers love to visit and our team is proud to be part of.

*Please note this is a Full-Time position with every other weekend off. (Week 1 Monday-Friday and Week 2 Tuesday-Saturday)

WHAT YOU’LL BE DOING

- Lead,



coach and inspire the store team to achieve sales targets, grow their confidence and deliver an exceptional customer experience.
- Take ownership of the day-to-day store operations, ensuring the store is organised, efficient and operating to Black Pepper’s high brand standards.
- Manage stock levels and inventory processes, including replenishment, stock organisation and minimising stock discrepancies.
- Develop and manage monthly staff rosters, ensuring appropriate coverage while operating within allocated labour hours and budget.
- Maintain high visual merchandising standards, ensuring the store consistently reflects the Black Pepper brand and creates an inspiring, inviting shopping environment.
- Monitor store performance and identify opportunities to drive sales, strengthen customer relationships and achieve key business objectives.
- Create a positive and energising team culture where people feel supported, valued and motivated to do their best.

ABOUT YOU

- A passionate and customer-focused leader who genuinely loves connecting with people and creating an exceptional in-store experience.
- An experienced people leader who knows how to coach, develop and inspire a team to achieve sales targets while creating a positive and supportive team culture.
- A confident and engaging communicator who builds genuine relationships with customers, team members and key stakeholders.
- Highly organised and commercially minded, with the ability to prioritise effectively and confidently manage the fast-paced demands of a retail store.
- Naturally proactive and solutions-focused, with a solid eye for detail and pride in maintaining high standards across store presentation, styling and visual merchandising.
- Fashion-forward with a genuine passion

📌 Store Manager - Black Pepper Hornsby
🏢 Brand Collective
📍 Hornsby