Senior Contact Center Support Engineer (Sydney)

Senior Contact Center Support Engineer (Sydney)

12 Sep
|
XPT Software Australia Pty
|
Sydney

12 Sep

XPT Software Australia Pty

Sydney

Senior Contact Center Support Engineer (L2)Genesys Engage
FrameworkConfiguration
Server, Message Server, Stat ServerSIP Server,
T-Server, URSGenesys Voice
Platform (GVP)Composer, Pulse, WDECTI and Contact
Center TechnologiesSIP/VoIP
FundamentalsNice to Have Skills: Outbound Contact Center
(OCS)Salesforce/CRM
IntegrationsREST APIsSplunk, Grafana,
Dynatrace/AppDynamicsAWS/Azure Cloud
KnowledgeVerint/WFM
IntegrationScripting
(PowerShell, Python, Shell)

📌 Senior Contact Center Support Engineer (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney

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