Join the Team Behind the World's Leading Class Management Software!
About the RoleThis position is fully remote from within Australia and requires current Australian residency.
iClassPro is seeking a customer-focused Sales and Business Development Specialist to build and maintain strong relationships with our clients.
In this role, you will serve as a trusted advisor, helping customers maximize the value of our class management software while driving sales, retention, and satisfaction.What You Will DoProactively sell iClassPro to swim schools, gyms, dance studios, cheer programs, camps, and other youth activity businesses across AustraliaOwn the full customer journey for new accounts, from first conversation through onboarding and into long-term successLead onboarding for the accounts you close, ensuring customers are fully set up, trained, and confident using the platformBuild trusted relationships with owners and operators, understanding their goals and helping them use iClassPro to achieve themIdentify upsell and cross-sell opportunities when appropriate and in the customer's best interestPartner closely with Sales, Onboarding, Support, and Product teams to deliver a seamless customer experienceAct as the voice of the customer internally by sharing feedback, trends, and ideas for improvementWhat You BringExperience in youth activity industry strongly preferred Experience in sales, account management, customer success,



and/or onboarding in a SaaS or service-based environmentStrong relationship-building skills and a genuine interest in helping customers succeedExcellent communication skills, both written and verbalHigh level of organization, follow-through, and ownership over your workComfort managing multiple accounts and priorities at onceA consultative mindset.
You focus on solving problems, not just closing dealsA team-first attitude and willingness to jump in and help where neededWhat We BringWe believe in taking care of our people.Highly competitive compensation packageRobust Paid Time OffCareer growth opportunities in a thriving, purpose-driven company.Who We AreAt iClassPro, we're more than just a software company — we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building solid communities.Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success.
We're proud to have earned a spot on the Inc. **** list of fastest-growing private companies for three years running: ****, ****, and ****!
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📌 Sales And Business Development Specialist (Melbourne)
🏢 Iclasspro
📍 Melbourne