Technical Sales Support RepresentativeFIXED TERM - 6 Month ContractStrong understanding of Australian Legal landscapeDemonstrated customer success background with training delivery skillsAbout the BusinessLexisNexis is a global organisation that provides world-class content and leading-edge technology and software tools.
Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.About the TeamLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.About the RoleAt LexisNexis, as a Technical Sales Support Representative , you will engage with clients to deliver training and implement effective solutions.
These clients include corporate, law firms, barristers, universities and government departments.
Your role will also involve identifying opportunities and building relationships with stakeholders.
Additionally, you will be responsible for driving engagement with customers under your responsibility.Reporting to our Head of Customer Success, this is a permanent full-time prospect to be based in MelbourneResponsibilitiesDelivering a minimum of 40 training hours per month and maintain accurate recordsPlanning learning activities to cover the client base and minimize cancellationsIdentifying opportunities for new sales to fulfill client needsEnhancing clients' knowledge of our products and drive usageBuilding effective relationships with individual users and key stakeholdersDefining client learning needs and plan and implement effective training solutionsRequirementsLaw degree or possess good understanding of Legal landscape.




Open to Law graduates who are seeking alternative career.Experience in customer success or customer relationship preferably within Legal industryExperience in training delivery and using platforms like eLearningIdentify opportunities while building solid relationships with customers and stakeholdersPossess exceptional communication and presentation skillsUnderstand Boolean and free text search principlesBe authorized to legally work in AustraliaLiaise with a range of management and staff levels, particularly with Sales departmentsWork in a way that works for youWe promote a healthy work/life balance across the organisation.
We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for youWe know that your wellbeing and happiness are key to a long and successful career.
These are some of the perks we are delighted to offer:Discounted Health plan rate and Optical AssistanceLife assurance and income protectionOption to buy additional Annual Leave daysEmployee Assistance ProgramFlexible working arrangementsBenefits for you and your familyAccess to learning and development resourcesYour recruiter will advise you on the full benefits package for your locationTo learn more about opportunities with LexisNexis or RELX Global, join us here: enJoin us - RELX - Information-based analytics and decision tools9e95IMoKSXwThank you for your interest.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.Please read our Candidate Privacy Policy.
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📌 Technical Sales Support Rep (Melbourne)
🏢 RELX
📍 Melbourne