Service Designer, Scams — End-To-End Journeys (Hybrid) (Sydney)

Service Designer, Scams — End-To-End Journeys (Hybrid) (Sydney)

12 Sep
|
Australian Financial Complaints Authority
|
Sydney

12 Sep

Australian Financial Complaints Authority

Sydney

AFCA is seeking a UX Service Designer to design end-to-end customer journeys related to scams, across channels, with accessibility and inclusion at the core.
The role blends service design with UX/UI, collaborating with Product Design and CX teams to deliver holistic improvements.The position is a 12-month max-term contract with hybrid working options, designed to support vulnerable customers and a diverse, inclusive culture.
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📌 Service Designer, Scams — End-To-End Journeys (Hybrid) (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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