Build cadences, trackers and meeting rhythms for Communications operationsRefine reporting and alignment rituals so the right people receive the right information at the right timeKeep daily work, review cycles and deadlines movingTurn communications plans into actionReview all outbound materials from intake through release against regulatory and brand standardsApply editorial judgment grounded in media relations and writing craftManage team capacity and prioritize competing requestsOversee budgets and delivery frameworks for PR agencies, vendors and partnersCoordinate projects across Communications, Brand, Field and Product MarketingFlag issues early and translate commercial and clinical updates into actionable communications plansBuild templates and systems for recurring workUse AI tools to improve efficiencyTrack performance against goals and iterate systems as Heidi growsReport into the Head of CommsRequirements5–8 years' experience in business operations, communications strategy or consulting within a fast-scaling tech environmentProven ability to step into ambiguous operational challenges and structure clear, scalable systemsComfort using data to validate the efficiency of communication channels and programsExperience partnering directly with executive leadership, founders and cross-border teamsStrong affinity for turning dry metrics or long documentation into clear, visual internal storytellingExperience in a scaleup, agency or in-house comms teamProven experience managing external partners such as PR agencies,



freelance writers and media contactsCalm under pressure and excellent at managing multiple priorities in fast-moving environments, including live news cyclesStrong systems thinker with a do once, build it properly mindsetStrong experience using project management tools, ideally Linear and NotionClear, confident internal communicatorGenuinely strong editorial judgment and care for accuracyProactive, accountable and highly organizedComfortable using AI tools to move faster, or excited to learnCore CompetenciesDemonstrates expertise in building and refining communication operations, managing external partners, and utilizing data-driven insights to enhance efficiency.
Proven ability to create scalable systems and deliver clear, actionable communication plans in rapid-paced environments.Highest-signal resume keywords5–8 Years' Experience In Business OperationsExperience Managing External PartnersStrong Systems ThinkerProficient In Project Management ToolsStrong Editorial JudgmentHard SkillsCommunications StrategyData AnalysisProject ManagementOperational Systems DevelopmentPerformance TrackingRegulatory ComplianceVisual StorytellingBudget ManagementCapacity ManagementEditorial JudgmentSoft SkillsCalm Under PressureExcellent MultitaskingProactiveAccountableHighly OrganizedIndustry KeywordsFast-Scaling Tech EnvironmentPR AgenciesIn-House Comms TeamCross-Border TeamsMedia RelationsTools & TechnologiesAI ToolsLinearNotion
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📌 Global Communications Ops Manager (Melbourne)
🏢 Jobtailor
📍 Melbourne