We're partnering with a growing insurance business in Sydney's CBD who are looking for an experienced Claims Manager to lead a team of Claims Officers and take ownership of the claims function.This is a hands-on leadership role where you'll have a solid influence across claims performance, customer outcomes, team development and process improvement.The RoleLead, coach and develop a team of Claims OfficersOversee complex, high-risk and escalated claimsMonitor claims quality, KPIs, SLAs and performanceDrive improvements across claims processes and customer experienceOversee recoveries and subrogationManage relationships with loss adjusters, investigators,



repairers and legal providersHandle customer escalations and support claims governance and complianceWe're looking for someone with:5+ years' claims leadership experienceCommercial Property & Casualty / General Insurance experienceProven people leadership and coaching skillsStrong technical claims and regulatory knowledgeExperience managing complex claims and external service providersStrong communication, negotiation and stakeholder management skillsWhy Join?
An opportunity to join a growing insurance business where you can lead from the front, develop a team and influence the future of the claims function.
#J-*****-Ljbffr

📌 Claims Manager (Sydney)
🏢 The Andersen Partnership
📍 Sydney