Casual Opportunities | Noble Park, VICBe the calm voice when customers need it most.At Australian Motoring Services, we help thousands of Australians every day when things don't go to plan.
Whether it's a vehicle breakdown, roadside emergency, collision, or mobility issue, our team is there to provide support, reassurance, and practical solutions when customers need them most.We're looking for casual Customer Service Consultants to join our Customer Operations team in Noble Park.This is a quick-paced role where you'll support customers across a range of well-known automotive and mobility brands.
If you enjoy helping people, solving problems, and working as part of a supportive team, we'd love to hear from you.What you'll be doingAs the first point of contact for our customers, you'll:Assist customers experiencing vehicle breakdowns and roadside incidentsCoordinate roadside assistance and recovery servicesSupport customers following vehicle collisionsProvide clear, accurate, and empathetic customer serviceNavigate multiple systems while maintaining a high level of accuracySolve problems and deliver positive customer outcomesNo two days are the same,



and you'll play an important role in helping customers through unexpected situations.What you'll bringWe're looking for people who are customer-focused, resilient, and confident communicators.You'll have:Previous customer service experienceStrong communication and active listening skillsExcellent attention to detailProficient computer literacy and navigating multiple systemsStrong problem-solving abilitiesThe ability to remain calm under pressureA positive attitude and team-focused approachFlexibility to work a rotating roster, including weekends and outside standard business hoursExperience in customer service, retail, hospitality, administration, emergency services, or other customer facing environments will be highly regarded.What's in it for you?
Option to convert to permanent part-time or full-time employment following an initial period of casual employmentComprehensive paid training and onboardingOngoing coaching and developmentCareer opportunities across the AMS GroupA supportive and inclusive team cultureHealth and wellbeing initiativesMost importantly, you'll be joining a team that genuinely enjoys working together and takes pride in helping customers when they need it most.
#J-*****-Ljbffr

📌 Call Centre Consultant (Melbourne)
🏢 Australian Motoring Services
📍 Melbourne