About the roleReporting to the Hospitality & Services Manager, the Dining Service Champion plays a vital frontline role in delivering exceptional mealtime experiences.
You'll set up and service dining rooms across breakfast, lunch, dinner and tea, ensuring every resident receives their meal on time, presented beautifully, and in line with their dietary needs and personal preferences.You'll work alongside kitchen staff, care teams and fellow Dining Service Champions to keep the dining environment clean, safe, well-stocked and welcoming for residents, families and visitors.About Rockpool Residential Aged CareRockpool Residential Aged Care is a boutique provider, proudly Queensland owned.
We believe excellent careers and great care go hand in hand.
Our My Day My Way model of care puts the people we care for at the centre of everything, shaping their days around their choices, not our routines.This philosophy shapes how we work and what makes a career at Rockpool different: purpose that matters, contemporary leadership that backs you, beautiful modern homes designed for the people in them, smart technology that frees you to focus on people, and room to grow with Queensland's fastest-growing provider.Key responsibilities include:Set up dining rooms for all meal services — breakfast, lunch,



dinner and tea — using approved layouts and presentation standardsServe meals and beverages according to each resident's dietary requirements and personal preferencesCreate a welcoming dining atmosphere — from table setting to ambient touches like music and lightingSupport room-based meal delivery using scan carts, attending to plating, covering and food handlingRecord HACCP temperatures and maintain accurate food safety documentation every shiftKeep serveries, dishwashing areas, fridges and equipment clean and sanitised to standardManage stock levels for tea/coffee trolleys and dining supplies and complete all cleaning schedulesCollaborate with carers, chefs and the hospitality team to keep mealtimes running smoothlySkills and experienceA respectful, resident-centred approach to everything you doGood communication skills — with residents, families and your teamStrong attention to detail around cleanliness, presentation and food safetyAbility to follow structured workflows and adapt quickly when priorities shiftComfortable working under pressure across busy mealtime servicesReliable, punctual and a genuine team playerExperience with or exposure to aged care, dementia care or disability support highly regarded, not essentialNo formal qualifications required (essential)Certificate II or III in Hospitality, Aged Care or Individual Support (desirable)Familiarity with scan cart meal delivery systems (desirable)Ready to make every mealtime matter?
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📌 Dinning Service Champion (Brisbane)
🏢 Rockpool Residential Aged Care
📍 Brisbane