POP MART ******.HK), founded in ****, is a leading global company in the trend culture and entertainment industry.
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.
Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
As of the end of first half of ****, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.ASSISTANT STORE MANAGER - POP MART Global Pop-Culture | Leadership OpportunityPOP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia and New Zealand, we're looking for a passionate and people-focused Assistant Store Manager to join our growing retail team.
This is an exciting opportunity for an experienced retail leader who enjoys coaching large teams, delivering exceptional customer experiences, and driving strong commercial outcomes in a fast-paced workplace.
Based in our Sydney Flagship Store, you'll support the leadership of a large-format, two-level retail environment and a team of approximately ***** employees, playing a key role in developing a high-performing team and driving commercial success.Why You'll Love Working at POP MARTWork with products customers genuinely love - collectors,



fans and familiesWeekly new releases keep every day exciting and fast-movingClear career progression opportunities within a growing businessJob security with a rapidly expanding global brandMonthly product incentives (post-probation)Monthly performance bonusSupportive, energetic and inclusive team cultureAnnual POP LAND (Beijing) passA colourful, creative retail environmentWhat You'll DoLead & Develop the TeamCoach, motivate and develop a large and diverse retail teamSupport recruitment, onboarding and training activitiesProvide ongoing feedback, coaching and performance supportAssist with formal performance management conversations when requiredHelp build a positive, accountable and high-performing team cultureIdentify and develop future leaders within the store teamDrive Commercial ResultsSupport achievement of sales targets and KPIsAnalyse store performance and identify opportunities for improvementCreate a customer-focused and sales-driven environmentUtilise reporting tools, including Excel and Google Sheets, to support operational and commercial decision-makingSupport labour productivity through effective roster planning and workforce managementSupport Store OperationsAssist with roster planning and workforce management aligned to labour budgetsMaintain inventory accuracy and store presentation standardsEnsure policies, procedures and compliance requirements are metSupport product launches, promotional events and peak trading periodsHelp coordinate operations across a large-format, multi-level retail environmentWho You AreAn experienced Assistant Store Manager, Retail Manager, Supervisor or 2IC with experience leading medium to large teamsPassionate about customer experience and team developmentConfident coaching, training and leading othersExperienced managing team performance and providing constructive feedbackCommercially aware and KPI focusedComfortable using Excel and Google Sheets for reporting and workforce planningOrganised,



adaptable and solutions focusedComfortable working in fast-paced, high-volume retail environmentsReady to lead larger teams and support the success of a flagship retail locationAvailability RequirementsFlexible availability across all 7 days is requiredTypical rosters include weekends, late-night trading and public holidaysWe aim to provide structured rosters with two consecutive days off in a standard week, supporting work‐life balance and roster consistencyWhile rosters are planned in advance, flexibility to support business needs, peak trading periods and major product launches is expectedAvailability throughout peak trading periods, including November to January, is essentialFull and permanent Australian working rights are required.POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.POP MART is a rising global force in pop culture and entertainment.
Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences.
Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment.
As of the end of first half of ****, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
We manage & represent incredible artists from all over the world.
Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more.
With our IP characters, we create iconic cross-overs.
Our mission is to light up passion & bring joy around the world.
POP MART is not just a brand, it's a galaxy of creative possibilities.
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📌 Assistant Store Manager (Sydney Cbd Flagship)
🏢 POP MART OCEANIA
📍 Sydney