Casual Position available, based at our BlacktownofficeHourly rate is $***** per hour + 12% superOther benefits include:Regular performance feedback and performance reviewprocessSupportive setting and caring work culture withwork/life balanceCultural DiversitySalary packaging (Full FBT employer) including:superannuation, Novated Leases, laptops, mobile phones,professionaldevelopment, subscriptions andmemberships, and briefcasesFlare Employee Discounts Program17.5% Annual Leave LoadingEmployee Assistance Program (EAP)AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work.
We pay respect to theirelders past, present and emerging.
*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples' Assembly of Victoria.About the role:If successful, you will provide tailored and accurateadministrative support to the SDMs, Employment Mentors and othersite employees within the Employment Portfolio.
It works inconjunction with Employment Mentors to provide seamless service tojobseekers, reducing the number of administrative and monitoringactivities.
This position may be a pathway to becoming anemployment mentor with AMES Australia for people with no previousemployment services experience or experience as an employmentmentor.To be considered for this role, you will be able todemonstrate the following key selection criteria:To be willing to complete the Employment Services SkillsSetGood interpersonal and communication skills, including theability to communicate with a range of clients over the phone,face to face and/or in writingStrong computer skills,



including proficiency in theMicrosoft Office Applications, i.e Word, Excel, and PowerPointand knowledge of database applicationsAbility to take initiative, problem solve and take theextra mile to engage clientsStrong organisational and time management skills withwillingness to learnExposure to financial processes, payments and/or petty cashmanagementAbility to work both independently and collaboratively aspart of a team in a busy environmentAbility to communicate service requirements to job seekerswhilst ensuring the delivery of excellent customerserviceDemonstrated positive values of integrity, reliability,teamwork and professionalism consistent with the AMES Visionand values and demonstrated commitment to quality andcontinuous improvement principles.Applications for this position will be accepted up to 6PM on Friday 11 September ****, however interviews and/orother selection processes will commence as suitable applicationsare received.About usAMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.For more information about our commitment to Diversity andInclusion please click here .
AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act.
Applicants must havethe right to work in Australia.
All offers of employment aresubject to a satisfactory police check and provision of a currentWorking with Children Check (where required for position).
AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.
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📌 Client Support Officer - Blacktown (Sydney)
🏢 Ames Australia
📍 Sydney