About the role

Working closely with our management team, you will help ensure the daily cleaning operation runs efficiently and our properties are guest-ready within the required timeframes. This is a supervisory role with a hands-on component. While your primary responsibility will be overseeing the cleaning operation, you will also be expected to assist with cleaning when required, particularly during busy periods, staff shortages or when a property needs an extra set of hands.

Key responsibilities
Supervising and supporting our cleaning team
Coordinating daily cleaning schedules and allocating properties
Monitoring progress throughout the day and ensuring properties are completed on time
Carrying out quality-control inspections of completed properties
Providing guidance, training and constructive feedback to cleaners
Helping maintain consistent cleaning and presentation standards across all properties
Identifying maintenance, damage, missing items or other property issues and reporting them promptly
Monitoring cleaning supplies, linen and equipment
Communicating with management regarding property readiness and any issues
Assisting with cleaning when required,



including stepping in when the team is short-staffed or additional support is needed

About you
Previous experience in cleaning, housekeeping, accommodation or a similar workplace
Previous supervisory, team leader or coordination experience
Excellent attention to detail
Solid organisational and time-management skills
The ability to prioritise and keep a team on track during busy periods
Good communication skills and the confidence to provide explicit, respectful direction
A proactive approach to identifying and solving problems
The ability to work independently and take ownership of your responsibilities
A genuine commitment to maintaining high cleaning and presentation standards
A current driver's licence and reliable transport

About us

WhitsunStays is a family-owned short-stay accommodation business managing holiday and corporate properties across Mackay and the Whitsundays. As our portfolio continues to grow, we are looking for a Cleaning Supervisor to help lead and coordinate our cleaning team and ensure our properties are consistently presented to a high standard for every guest.

📌 Cleaning Supervisor – Short Stay Accommodation Mackay (Australia)
🏢 Redwheat Accommodations
📍 Australia