Bendigo | RACV Travel & Experiences | Full-time & Part Time opportunitiesBonus Scheme & Supplier Incentives + Famil OpportunitiesGenerous employment benefits & discounts on RACV products & resortsGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.Join our leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
Make a positive impact on an industry that's growing and changing, while being part of a supportive, team-oriented culture.
With a varied business from our award-winning RACV Clubs and Resorts across Victoria, Queensland and Tasmania, to our premium partner hotels, tours, cruises, events, and experiences, you'll enjoy the best of tourism and have room to grow.About the OpportunityAre you passionate about travel?
An exciting opportunity has arisen for experienced Travel Sales Consultants to join our industry leading travel agency team of experts in the RACV Bendigo store.
We pride ourselves on delivering great service and creating unforgettable travel experiences for our customers.This could be just the right role for you?
As a Retail Travel Sales Consultant, you will utilise your exceptional customer service skills and share your extensive knowledge of global destinations and passion for travel.
You will be responsible for creating personalised travel itineraries managing the customer experience from beginning to end.
Your key responsibilities for the role include:Promote holiday packages, flights, hotels, cruises, tours, experiences & travel insuranceBuild relationships with customers face to face and online, managing new enquiries, quotes, itineraries,
amendments and cancellationsFacilitate domestic & international travel bookings and payments between travellers & suppliers, using Amadeus GDSConvert enquiries into confirmed bookings, cross selling & up selling of travel productsManage travel credits, refunds and changesAttend sales meetings and achieve targets & KPIsAttend industry events ie.
supplier & product events, ship inspections & travel exposOur Bendigo retail store is open Monday-Friday 9am-5pm & Saturday 9am -2pm Our team work during these hours with the requirement to attend occasional out of office industry events.
The business may consider increasing to a 7-day trade in the future.What you'll need to be successfulRetail travel sales agency experience, essentialCertificate 3 in Travel or higher, preferredGDS experience in Amadeus, Sabre preferredPassion for travel industry and personal travel experienceGreat customer service & communication skillsExcellent organisational, attention to detail & problem solving skillsAbility to manage workflow, set goals, meet sales targets & work productivelyAbility to work independently and as part of a teamExcellent personal presentationAbility to attend induction training Monday-Friday for the first 2-3 weeks in CBD Melbourne head office & store.
Your public transport travel costs will be covered by RACV.We are OfferingPermanent Full-time & Part-time opportunities available - achieve work-life balanceCompetitive Salary, industry benchmarkedTRAVEL!
Bonus Scheme, Famils & Supplier IncentivesGenerous employee benefits & discounts on RACV products - emergency roadside assistance, insurance, home security & solar packages, accommodation at our 10 resorts in VIC, QLD & TAS, RACV club membership, health & wellbeing, eyewear, EAP, exclusive industry partner offers + moreTraining, development and career progression opportunitiesUniformValues led team cultureThe RACV differenceReady to reach your full potential?
Join our team, where the work is meaningful and making a difference matters.
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📌 Retail Travel Sales Consultant (Victoria)
🏢 RACV
📍 Victoria