Zimt Patisserie is looking for an energetic, experienced and people-focused hospitality skilled to join us as a full time Supervisor / Assistant Manager. This hands-on leadership role suits someone who enjoys excellent customer service, supporting a busy team and helping a well-loved local patisserie run smoothly each day. In this role, you will help lead the daily flow of our front-of-house team, guiding team members, supporting smooth service, communicating clearly across the business and creating a welcoming experience for every customer.
Key responsibilities
Barista work and till operation
Food and table service
Cake orders management
Rostering and team supervision
Supplier communication
General support across all front-of-house areas
Leading the daily flow of the front-of-house team
Guiding team members and supporting smooth service
Communicating clearly across the business
Maintaining high standards and established systems
About you
At least 6 months' experience as a Supervisor, Assistant Manager or similar hospitality leader
A genuine passion for hospitality, customer service and working as part of a team
Friendly, confident and able to build rapport with regular customers
Able to work independently, stay organised and keep pace in a busy café environment
Well presented, well-spoken and attentive to detail
A positive understanding of hospitality operations, with the ability to adapt as service needs change
Strong time management skills, with the ability to manage your own workload while supporting the front-of-house team
Benefits
Excellent pay rates
Day shifts only — no nights
Support and guidance from our Senior Team
Training provided
A positive, close-knit workplace with an enthusiastic team
The opportunity to contribute to a flourishing local business
About us
Zimt Patisserie is a well-loved local patisserie in Surrey Hills known for maintaining high standards and creating a welcoming experience for every customer.