Emerald Airport - Ramp Officer - Part Time and Casual Opportunities!
Closing Date: 01/10/2026Job Type: Permanent - Part TimeLocation: Emerald (EMD)Job Category: Ground Handling OperationsStar Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports.
We pride ourselves on being big enough to manage, yet small enough to care!
Job DescriptionAs a Ramp Officer, you will be at the heart of every aircraft turnaround - ensuring each flight operates safely, efficiently, and on time.
You will deliver ground handling services on behalf of Star Aviation's customers, maintaining full compliance with safety regulations and service standards.Your responsibilities include performing below-wing services such as loading and unloading baggage and freight, preparing aircraft for departure, cabin cleaning and operating ground service equipment including pushback tugs, aircraft stairs, GPUs, air conditioning units, water and waste servicing units, and baggage tugs.Working as part of a high-performing team, you will uphold the highest levels of safety, accuracy, and professionalism to ensure every flight departs safely and on schedule.Managing aircraft movementsPerform Ramp functions including marshalling aircraft in the ramp environmentReceipt and dispatch of aircraft, inclusive of pushbackPlacing chocks and cones around aircraftOperating aircraft passenger doors, hold doors and relevant hatchesBaggage and Freight handlingTransfer freight and baggage to arrivals bag room area, other gates, and other airlines (this may include working in collaboration with personnel from other GSPs)Loading aircraft with freight and baggage in full accordance with loading instructionsProviding special handling of baggage, freight, and mail, as requiredCollecting, loading, and unloading live animals and dangerous goods on and off aircraft,



when necessaryDelivering passenger baggage to the claim area and unloading baggage onto the conveyor systemCourteous, prompt, accurate and careful handling of customer baggage, air freight, and company materialLifting, loading/unloading, sorting and transfer of baggage, freight, and company materialCabin Cleaning / Fleet PresentationDeliver Cabin Cleaning services on behalf of Star Aviation customers in accordance with the Airlines procedures under the direction of the Duty ManagerCleaning the aircraft interior, including but not limited to seats,sidewalls, ceiling panels, carpet, galleys, and cabin lavatoriesProvide oversight of passenger movements across the tarmac, paying particular attention to passenger safety, comfort, and efficiencyProvide support with assisting customers with specific needs, including the use of disabled passenger lifters (DPL)Politely greeting and interacting with customers during disembarkation, boarding and collection and drop off of Premium Hand Luggage (PHL)GSEOperating ground support equipment, including aircraft stairs, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, dollies, and passenger vans, when necessaryEnsure the safe and secure operation of all equipment including refuelling, recharging, daily inspection, and fault reportingStandards, Compliance and SafetyEnsure all activities are conducted in accordance with relevant policies and proceduresProactively report any hazards,



near misses or events in both Star Aviation as well as relevant client safety management systemProactively encourage a protected operating environment through all interactions with other personnelDesired Skills and ExperienceFluent in English, excellent written and verbal communication skillsCompetent in the operational requirements of Ground Handling (ideal)Working understanding of the Aviation IndustryExcellent organisation and time management skills to ensure safe and compliant operations with schedule pressuresStrong ability to multi-task, prioritise and meet deadlinesCustomer focus to deliver exceptional serviceAbility to adapt to changing priorities and situationsAble to work well in a fast-paced team environmentAwareness of EEO, Anti-Discrimination and Harassment legislationAbility to pass all Star Aviation and client related training such as Health and Safety, Security, Dangerous Goods, Aircraft Loading etcKnowledge of proper lifting techniques when handling heavy objectsAbility to endure challenging working conditions including physical work, inclement weather, variable shift starts and finishesHighly conscientious with an ability to achieve a sustained focus on details and task accuracyCommitted to maintaining the highest standards of safety and efficiencyCapable of working in a highly complex operating environment with an interplay of vehicles, aircraft, and peopleHighly personable and able to communicate and influence a diverse range of stakeholdersPositive, proactive, and able to work with minimal supervisionReliable and punctualFlexible in dealing with changeSolutions focusedCustomer and people focusedCalm under pressureDemonstrated integrity, honesty and ability to maintain confidentialityStrong problem-solving skillsSound numeracy skillsAbility to work autonomously and take initiative in appropriate circumstancesExcellent computer skills in the Microsoft Office SuiteCapable of using ground to ground radio equipment
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📌 Emerald Airport - Ramp Officer - Part Time And Casual Opportunities!
🏢 Star Aviation
📍 Emerald