Since ****, Tissot has been at the heart of Swiss watchmaking.
Our dedication to craftsmanship and quality is matched only by our passion for performance and precision.
Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history.
The ground-breaking Tissot T-Touch Connect Solar uses sustainable solar energy and connected technology that guarantees privacy.
It confirms our long-held reputation as innovators by tradition.Our passion for sport is unrivalled and our timing systems are tried, tested and trusted by a range of professional sports and athletes.
In basketball the NBA and FIBA, in cycling the Tour de France, Giro d'Italia and La Vuelta and in motorsports MotoGPTMare just some of the names that rely on Tissot as their Official Timekeeper.
We provide innovative and traditional watches for our customers who appreciate our commitment to quality, authenticity, and excellence.The OpportunityWe're looking for an exceptionalAssistant Managerto lead our Tissot concession atMyer Bourke Street Melbourne.Reporting to the Melbourne Multi-Site Manager, based at Tissot Collins Street, you'll play a key role in driving the success of the concession, leading the team, delivering an exceptional customer experience and ensuring the Tissot brand is represented to the highest standard.This is an opportunity to combine your passion for people,



customer service and retail with one of the world's most recognised Swiss watch brands.How You'll Make an ImpactDeliver exceptional customer service and lead by exampleDrive sales targets, budgets and KPIsLead, coach and motivate the teamSet transparent customer service and selling standardsBuild strong customer relationships and resolve complaintsDeliver a high standard across every stage of the selling cycleConduct regular product, sales and operational trainingMaintain Tissot product and visual merchandising standardsOversee daily concession operations and cash handlingManage stock, inventory and stocktake processesCommunicate key matters to the Melbourne Multi-Site ManagerComplete reporting, administration and compliance requirementsWhat You'll BringRetail management or supervisory experienceStrong customer service and relationship-building skillsExcellent leadership and people management skillsStrong communication and organisational skillsExcellent time management and prioritisation skillsComputer literacy, including Word and ExcelUnderstanding of basic retail financialsExperience in inventory and stock managementYou'll Stand Out If You HaveExperience in watches, jewellery, fashion, luxury or premium retailA passion for Swiss watchmaking, craftsmanship and designStrong product knowledge and a focus on customer experienceThe ability to create a high-performing team environment
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📌 Tissot Assistant Concession Manager | Melbourne
🏢 Lumesse
📍 Melbourne