*Welcome to Adam Dental Supplies, a respected name in the Australian dental industry.
Join our dedicated team at our Mulgrave Headquarters.
Work alongside a team that values professionalism and excellence, all while making a positive impact in the dental community.
*We are looking for an organised and customer focused **Operations Support Officer** to provide administrative and operational support across the Adam Dental business.
**About the Role**You will work closely with internal teams, suppliers, and offshore support functions to ensure day-to-day operations are completed efficiently, accurately, and with a strong focus on customer service.This is an excellent opportunity for someone with administration, operations support, procurement, customer service, or accounts administration experience who is looking for a diverse role with variety and responsibility.
**Key Responsibilities*** Provide administrative and operational support across Customer Care, Procurement, Inventory, and Accounts.
* Process purchase orders, supplier credits, customer returns, and related documentation accurately and efficiently.
* Liaise with suppliers to track orders, resolve discrepancies, and ensure timely fulfilment.
* Maintain accurate purchase order pricing, procurement records, and business documentation.
* Monitor supplier non-conformance reports and assist with issue resolution and follow-up.
* Support accounts administration activities, including invoice reconciliation and monitoring key processing dashboards.




* Generate and maintain reports to support operational performance and decision-making.
* Coordinate meetings, training sessions, seminars, and business events, including catering and logistics.
* Assist with document control, training records, and quality/compliance documentation.
* Work collaboratively with internal stakeholders to deliver outstanding customer service and support business objectives.
**What you will bring:*** A bright positive, "can-do" approach and willingness to learn* Experience in administration, operations support, customer service, accounts, procurement administration, or a similar support role.
* Strong attention to detail and data accuracy.
* Excellent organisational and time management skills.
* Confidence working with systems, reports, and spreadsheets (Intermediate Microsoft Excel skills).
* Solid communication skills and the ability to build relationships with suppliers and internal stakeholders.
* A proactive attitude with the ability to work independently and take ownership of tasks.
**Why Join Us?
*** Diverse role with exposure across multiple business functions.
* You will be part of a fun and supportive team* Birthday Leave* Discounts on dental products and other retail products and services* Hybrid working available following onboarding.
* Hours: Monday to Friday 9:00am – 5:00pm**If you are highly organised, enjoy variety, and love supporting a team to achieve great outcomes, we'd love to hear from you.
Please apply today!
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📌 Operations Support Officer (12-Month Fixed Term Contract) (Victoria)
🏢 Brasseler USA
📍 Victoria