Looking for a career opportunity with variety, stability and long-term growth?
RGM Maintenance is seeking a motivated and customer-focused Service Advisor to join our growing Townsville team.As an authorised Daimler Trucks dealership, we work across Mercedes-Benz, Freightliner and Fuso vehicles — along with defence vehicles, tankers and specialised equipment.
No two days are the same.We are looking for someone who is organised, professional and thrives in a fast-paced environment.What We OfferStable full-time positionSupportive team environmentDiverse and interesting workloadModern workshop and systemsAbout the RoleAs the first point of contact for our customers, you will play a key role in ensuring the smooth day-to-day coordination of workshop operations.Your responsibilities will include:Managing customer enquiries face-to-face,



by phone and emailBooking and coordinating workshop jobsPreparing repair orders and job documentationLiaising with technicians and parts departmentsProcessing invoices and quotationsProviding customers with updates on repairs and job progressMaintaining accurate records and administrative systemsAbout YouTo succeed in this role, you will have:Solid customer service and communication skillsExcellent organisation and time managementThe ability to multitask in a busy environmentHigh attention to detailReliable and professional work ethicSound computer skills including Outlook and ExcelA positive attitude and willingness to learnHighly RegardedPrevious Service Advisor or administration experienceExperience with Equip or dealership management systemsAutomotive, transport or workshop industry exposureWhy Join RGM Maintenance?
We value good people and invest in long-term careers.
This is an opportunity to join a growing business where your contribution is recognised and your development is supported.If you are looking for a role with stability, responsibility and future opportunities, we would love to hear from you.
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📌 Service Advisor (Townsville)
🏢 Rgit Australia
📍 Townsville