Company :Sime Darby Motors Retail (Australia) Pty LtdDrive your career with Penrith BMW & Penrith MINI GarageWork with two world-class brands in a fast-paced, customer-first environment.
If you're motivated, driven and ready to deliver outstanding experiences, we'd love to hear from youAre you an experienced customer service professional who is confident, motivated and customer-oriented?
Do you have a passion for exceeding customer expectations with excitement for prestige brands?
If this sounds like you, we want you to join our high-performing service team at the home of BMW in Western Sydney, Penrith BMW.The role:Working as a Service Advisor alongside a results-oriented and highly dedicated service team, you'll have the opportunity to help drive our vision of delivering the high standards BMW customers expect and deserve.Roles and responsibilities will include:Managing customer service and repair requirements in a professional and timely mannerCoordinating workshop bookings to ensure effective utilisationProviding regular customer updates and maintaining strong relationshipsAccurately preparing and costing invoices in line with company standardsSupporting workshop productivity and service performance targetsParticipating in ongoing manufacturer and internal training programsTo be successful in this role you will have:Experience in a similar customer-facing or Service Advisor roleExcellent communication skills with the ability to build rapport with customersStrong organisational and time management skillsSolid computer literacy (MS Office and dealership systems desirable)A proactive, motivated and customer-focused mindsetA current and valid driver's licenceWhat we can offer:Competitive base salary with incentive opportunitiesOpportunity to work with a premium global brandCareer development and ongoing trainingHealth & Wellbeing advantages, Birthday leave and Study SupportEmployee benefits program including discounts on groceries, fuel & moreA safe, friendly and supportive team environmentAbout us:As a leading BMW dealership in Western Sydney, Penrith BMW is more than just a showroom—it's where passion, performance and customer experience come to life.Part of the Sime Darby Motors Group, a global organisation operating across multiple countries, we are committed to delivering exceptional customer experiences and continuous innovation.
When you join our team, you become part of a high-energy environment that thrives on teamwork and success.About us :Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors.
We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance.
Founded in ****, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region.
It is listed on the main market of Bursa Malaysia.
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📌 Service Advisor (New South Wales)
🏢 Sime Darby Motors
📍 New South Wales