We are working with a growing trades business based in Carlton, near Hurstville, who are looking for a friendly and organised administration Assistant to join their office team.

This is a great prospect for someone with administration experience who enjoys a busy, hands-on role supporting customers, technicians and the wider office team. You will be working alongside another administrator in a small, supportive team, helping with scheduling, customer enquiries, invoicing and general day-to-day office support.

About the role:
Answering incoming phone calls and responding to customer enquiries
Managing emails and general customer communication
Scheduling jobs for technicians
Working closely with the operations team, PM/Estimator and business owners
Generating invoices on Xero and using Xero for invoicing
Supporting the wider team with general administration duties
Helping ensure jobs are booked, followed up and completed smoothly

About you:
Previous administration, coordinating or scheduling experience
Ideally from a trade services background such as HVAC, plumbing, electrical,



construction or similar- also open to other admin backgrounds that are transferrable
Confident answering phones and dealing with customers
Organised, reliable and able to manage a busy inbox and daily workload
Comfortable using systems such as ServiceM8, Xero or similar job management/invoicing software
A strong communicator who enjoys working as part of a small team- the office is very small sometimes you will be in there along so bare that in mind.
Friendly, professional and able to build good relationships with customers and technicians
Looking for a stable, office-based role with a reputable trade business

What’s on offer:
$28 – $35 per hour, depending on experience
Full time hours, Monday to Friday, 9:00am – 5:00pm
Office-based role in Carlton, near Hurstville
On-site parking available
Close to cafés and public transport
Supportive team environment within a growing HVAC business
Chance to play a key role in the daily coordination of service work

📌 Administrator Sydney
🏢 Lead Group Consultancy
📍 Sydney